Good to know
Frequently asked questions
Does the player need a permanent internet connection?
No. Screens cache their assigned playlist locally and keep playing through outages. Updates only apply once fully downloaded and verified.
What Android hardware is supported?
Android 9 and newer — Android TV, common Android boxes, tablets, and commercial displays. We publish a tested-device matrix rather than claiming universal compatibility.
What happens if a payment fails?
Existing signage keeps playing for a grace period while we retry billing. We never blank an active screen because of a transient billing issue.
Can I manage multiple locations?
Yes — organize screens by location, assign team roles, and schedule content per device, group, or location with explicit timezone handling.
How is this different from a browser running in kiosk mode?
The player is a native Android app, not a browser tab — it survives OS updates, memory pressure, and network drops without the tab silently reloading blank. It also caches media locally, so playback doesn't depend on a live connection.
Can I cancel or change plans at any time?
Yes — upgrade, downgrade, or cancel from the Billing page at any time. Changes apply through the customer portal, and existing screens keep playing through the transition.
Still have questions? Get in touch, or see pricing and features.